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A Personal Note to Credit Grantors

This information has been prepared to assist commercial account credit managers and their staffs in evaluating receivables and collecting accounts. It is useful for credit and receivables staffs regardless of size or scope. 

This guide has been put together by members of the International Association of Commercial Collectors, Inc. (IACC), the largest organization of commercial collection specialists in the world. IACC members serve nearly every major metropolitan area and thousands of small communities throughout the United States, Canada and other parts of the world. 

Commercial Collection Guidelines is not intended to teach professional credit managers how to operate in their specialized fields. Rather, the purpose is to provide guidelines for the extension of credit. In addition, this booklet provides information on how and when to enlist professional commercial collection services. 

IACC members share with others in the credit industry recognition of the important position of commercial credit managers and their staffs. The increasing number of seminars, conferences and graduate courses offered to commercial credit personnel is a good indicator of the importance of your function. 

We hope that this information will be of assistance to you in establishing and following effective credit department policies and procedures, especially those involved with slow-paying accounts.

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