July, Monday 26th - Wednesday 28th, 2021
Caesars Palace, Las Vegas, Nevada
IACC Mid-Year Conference 2021
July 26th- 28th, 2021
In-person or Virtual Registration Available.
Early Bird Pricing Extended til Firday, June 11th!
This year we are offering a reduced registration rate of 25% for our in-person attendees. This reduced registration includes our Welcome Reception with cocktails & Hor d'oeuvres, 6 education sessions including networking opportunites, our Special Event with food and beverages, two breakfasts and one lunch. Our planning team is working hard with Caesars Palace on establishing safety protocols and we cannot wait to welcome members back to in-person! Not quite ready to travel? We are offering a virtual registration option that includes virtual streaming during our education sessions and opportunites to connect with attendees both virtually & in person! We are excited - we hope you are too! We can't wait to see you!
To register for in person click the button above. To register for the virtual experience, click here.
Imagine a speaker who provides inspiring, interactive programs filled with evidence-based content and immediate take-aways. Visualize your audience engaged, energized and laughing. Award winning International Speaker Karen E. Purves M.A. has built a solid client base providing these results for nearly 20 years! Karen blends relatable stories, leading edge research and proven solutions to impact your attendees so they can leave a program saying their time was truly well spent. In the last decade, neuroscience has made incredible strides in understanding how the results of communication affect others' thoughts, emotions and responses. As a communication expert specializing in Interpersonal Neurobiology principles and affective neuroscience findings, Karen shares instantly usable tips for communication via email, phone and in person, both internally with staff or externally for customer service, sales or marketing.
Special Event: TopGolf
Enjoy IACC company with a happy hour at Topgolf, where you'll be able to socialize with peers while enjoying appetizers and an open bar or catch up on your game in the golf bays with different ways to play for everyone!
Hotel Cutoff Date: Friday, July 2nd
ACA International Event Add-On:
ACA International is offering a special price of $85 for IACC members to attend their Main Stage keynote event Seven Common Sese Principles of Leadership from Coach Dick Vermeil and the Welcome Recption & Innovation Stage in the Expo Hall on Wednedsay evening starting at 3:30pm til 7:00pm. Please see the agenda for details. If you have already registered then please email email@example.com to purchase tickets.
3:00 PM - 6:00 PM Session Details
Welcome Reception & Networking
5:00 PM - 6:00 PM Session Details
Welcome Announcements & Awards
9:00 AM - 9:15 AM Session Details
Current Trends of Technology in the Industry
9:15 AM - 10:15 AM Session DetailsHear from a selection of different vendors on current trends of technology and how to best practices in the modern times.
10:15 AM - 10:45 AM Session Details
Success factors for a Hybrid Business Model
11:00 AM - 12:00 PM Session DetailsTo successfully transition into this next phase of work, companies will have to beef up their current strategies, be flexible and make their employees’ safety and well-being their top priority. Additionally, with a larger percentage of employees continuing to work remotely and expectations that teams increasingly will be composed of both in-office and remote employees, businesses will need to bolster collaboration tools and techniques so employees can continue to work together effectively, regardless of location. No one solution will work for every company, but a reintroduction to office life without a well-thought-out plan can be risky and dangerous. In this talk, we will cover three essential steps to creating a return-to-work plan after COVID-19. This plan will support team performance, leadership effectiveness and post pandemic communications.
12:00 PM - 1:30 PM Session Details
Hot Topics in the Commercial Collection Industry
1:30 PM - 2:45 PM Session DetailsA highlight of the IACC Conference, Hot Topics is one of the most anticipated sessions each year. This is your opportunity to share, learn and debate with your peers about industry challenges, best practices and the most ingenious ideas that are revolutionizing commercial collections. This is a "can't miss" interactive session!
State of the Industry
2:45 PM - 3:30 PM Session DetailsACA serves its members through education, advocacy and offering products and services, all aimed at #helpingmemberssucceed. This session will update IACC members on what ACA is doing to advance the interests of its members and will focus on advocacy efforts in Washington D.C. and various states, current areas of concern and what is being done about them.
Adjourn for the day
3:15 PM - 3:20 PM Session Details
International News & Updates
8:45 AM - 9:45 AM Session DetailsLearn about the different international regions IACC supports and each regions unique practices and laws.
Bankruptcy Rules and Regulations in 2021
10:00 AM - 11:00 AM Session DetailsWanda Borges will run through the 2021 updates in bankruptcy collections and the regulations surrounding it.
11:00 AM - 12:00 PM Session Details
Adjourn for the day
12:00 PM - 12:05 PM Session Details
ACA International Main Stage: Seven Common Sense Principles of Leadership from Coach Dick Vermeil
3:30 PM - 5:00 PM Session DetailsAdd this ACA International event to your registration for additional fee. Already registered? Email firstname.lastname@example.org to purchase tickets.
ACA International Welcome Reception & Innovation Stage in Expo
5:00 PM - 7:00 PM Session DetailsAdd this ACA International event to your registration for an additional fee. Already registered? Email email@example.com to purchase tickets.
Wanda Borges Esq.Attorney
Borges & Associates, LLC
Greg CohenCEO & President
Caine & Weiner
Sherman Oaks, CA
BARR Credit Services, Inc.
Achievements Through Coaching
Santa Ynez, CA
For sponsorship opportunies, click here to check out the Prospectus.
Mobile App Sponsor
2020- 2021 Diamond Sponsorship
Applied Innovation, Inc.Applied Innovation offers solutions designed to increase the bottom line of receivables management organizations. Our client and consumer facing software solutions allow you to take control of your business processes through automation and increased efficiencies. Accelerate sales and receivables while reducing expenses with online data access, communication, reporting, and payment portals.
Mobile App Sponsor
2020- 2021 Diamond Sponsorship
Bridge Capital PartnersBridge Capital Partners is a payment processing company that specializes in servicing the Collections Industry. Bridge has operated in the ARM space for over seven years. Our main goal is to make your payment solution more efficient and cost-effective. Working with Bridge you will have the ability to accept debit cards, credit cards (Visa, MC, Disc, Amex, HSA/Flex) and ACH payments. We have integrated with all of the top Collection Software companies so your processing is done seamlessly within your Collection Software. Bridge also offers multiple options for web payments ranging from a basic payment form to a sophisticated web payment module. Most payment processing companies identify Collections as a prohibited business type and or high risk. Because of our intimate understanding of the industry, our rigorous upfront underwriting, and low overhead, we are able to underwrite Collection Agencies and offer some of the lowest rates in the industry. Please contact Dan at any time to do a rate review and solution analysis!
Mobile App Sponsor
2020- 2021 Diamond Sponsorship
United Field ChaseUnited's promise is to bridge the gap between collector and debtor providing your collection specialists the opportunity to bring delinquent accounts current and perform an access inspection. No matter how many accounts we are servicing for your company, we strive for excellence with every debtor, every time!
Mobile App Sponsor
Special Event: Entertainment
Caine & WeinerCaine & Weiner is a leading full-service Accounts Receivable Management enterprise with a network of national collection centers strategically located throughout the country. Since 1930, we have delivered outstanding performance and unmatched service to our world-wide clients. Our full suite of solution-based services provide our clients with individual customization and optimized recovery results.
Law Offices of Gary A. Bemis
The Forwarders List of AttorneysThe Forwarders List of Attorneys is a proud sponsor of the IACC. We believe in the triadic system and look forward to seeing everyone in person again soon!
- Tuesday Breakfast
American Lawyers QuarterlyThe leading list of collection law firms throughout the U.S. and around the world since 1899. All services are provided free of charge to IACC member agencies.
- Tuesday Breakfast
General Bar Legal NetworkFor almost one century, collection agencies, lawyers, debt buyers, credit insurance companies, and many other industry professionals have preferred using GENERAL BAR lawyers when the need arises to retain legal counsel anywhere in the world. GENERAL BAR proudly supports IACC!
- Wednesday Breaks
- Silver Sponsorship
Continental Recovery & Filing Solutions D/b/a CRF SolutionsCRF Solutions is a leading provider of accounts receivable management services to the commercial credit industry. We provide a full suite of collection services as well as delivering powerful online tools to navigate and protect state specific construction lien notices.
Smith Debnam Narron Drake Saintsing & Myers, L.L.P.The Raleigh based law firm of Smith Debnam features one of the largest and most effective Creditors’ Rights practices in North Carolina. Gerald “Gary” Groon, Jr. has, for over 30 years, been representing businesses in collection matters in all 100 counties of North Carolina.
Attendee Bag Sleeve
Totz Ellison & Totz, P.C.Totz Ellison & Totz, P.C. is a commercial creditors rights collection firm with a combined experience of over 120 years between the three shareholders. We handle claims in the upper Texas gulf Coast area.
Commercial Collection Corp. of NYCommercial Collection Corporation of NY, Inc. specializes in third-party collection services domestically and internationally. CCC of NY also provides UCC and Lien services, Credit Reports and Outsourcing solutions. CCC of NY, is a full service Accounts Receivable Management firm.
Miller Cohen Peterson Young, P.C.For over 50 years, Miller Cohen Peterson Young, P.C., has delivered outstanding legal service and leadership to it's local, regional, national and international communities. The firm's commitment to the highest standards of practice has generated and sustained its prominent industry presence.
Gaba Guerrini Law CorporationCalifornia debt collection.
Solutions By TextSolutions by Text is a division of Marketing Response Solutions, LLC, a privately-held corporation whose primary focus is delivering critical information in an SMS format Worlwide. SBT has developed proprietary software designed to adhere to regulations within the industry. For more information, visit www.solutionsbytext.com.
Make Connections That Matter!
Some good tips & reminders for networking with attendees through our virtual event are listed below.
- Review the attendee list prior to the event.
- Use the chat box to reach out and make individual connections through out the event.
- Can't connect during the event? Reach out on IACC's LinkedIn page or check out our member directory on our website!
See someone that you'd like to connect with?
Come to the convention with calendar dates open for you to schedule 1-on-1 time with your peers!
Attendee List as of 06/16/2021
Amy Blowers, Director of Commerical Litigation - Minneapolis, MN, United States
Wanda Borges Esq., Attorney - Syosset, NY, United States
Richard Borosky, Business Optimization Manager - Williamsville, NY, United States
Lawrence H. Cassidy, President - Sacramento, CA, United States
John Chotkowski, Vice President - General Collection Manager - Tonawanda, NY, United States
Greg Cohen, President & CEO - Sherman Oaks, CA, United States
Jassim Darwish, Managing Director - Manama, Bahrain
Peter Dubowsky, President - Las Vegas, NV, United States
Randy Frazee, President - Tucson, AZ, United States
Matt Garcia, President - Austin, TX, United States
John D. Guerrini, Attorney - Irvine, CA, United States
Todd L. Gurstel Esq., Chief Executive Officer - Minneapolis, MN, United States
Thomas W. Hamilton, Executive Vice President - Cleveland, OH, United States
Nancy Hamilton, - Cleveland, OH, United States
Theodore J. Hamilton Esq., Partner - Tampa, FL, United States
Stanley Hammerman, - Phoenix, AZ, United States
Bruce Hatkoff - Tarzana, CA, United States
Vivian Hudson Uchitel, Partner - Atlanta, GA, United States
Valerie Ingold, Mgr., Outsource - Tonawanda, NY, United States
Louis Jacobs, - Los Angeles, CA, United States
Allie Jacobs, - Los Angeles, CA, United States
Patrick Kilburn, Attorney - Louisville, KY, United States
Mark Kirkorsky Esq., President - Mesa, AZ, United States
Jason Kirkorsky, - Mesa, AZ, United States
Bill J. Mann, Partner/CFO - Twinsburg, OH, United States
Ed Marko, Attorney - Phoenix, AZ, United States
Jim McConville, Chief Operating Officer - Fair Lawn, NJ, United States
Natalia Minassian - Tarzana, CA, United States
Christopher Nixon, - Cleveland, OH, United States
Angela Olson, - Tucson, AZ, United States
Bill Peterson, Partner - Longmont, CO, United States
Christopher Pona, - Cleveland, OH, United States
Kevin E. Posen, President/Managing Partner - Chicago, IL, United States
Jeffrey Ramsey, Shareholder Attorney - Indianapolis, IN, United States
T. Britt Rudman, - Beverly Hills, CA, United States
Michael J. Sonnhalter, Vice President - Cleveland, OH, United States
Bob Sonnhalter, - Cleveland, OH, United States
Daniel Spilotro - Chicago, IL, United States
Ronald H. Stiegel, - Owings Mills, MD, United States
Harry Strausser, Vice President of Business Development - East Wenatchee, WA, United States
Donald Sullivan, - Simi Valley, CA, United States
Donna J. Sweet - Simi Valley, CA, United States
Tony Terry, President - Simi Valley, CA, United States
Robert Tharnish, Senior Vice President, Attorney Network Services - Buffalo, NY, United States
Robert Tyler, Director - Riverside, CA, United States
Lee VandenHeuvel, President - Auburn Hills, MI, United States
Dara Welch, - Austin, TX, United States
Stephen Wolff, - Cleveland, OH, United States
Freida Wolff, - Cleveland, OH, United States
Christopher Young Esq., - Columbia, MD, United States
Michael Frazee - Tucson, AZ, United States
George Kern, COO - Tucson AZ, United States
Christine Modica - Tuscon, AZ, United States
John F. Muller, President - Birmingham, MI, United States
Angela Olson - Tucson, AZ, United States
Rebecca Robitaille, Senior Claims Director - Saint-Laurent, QC, Canada
Lorna Walker - San Francisco, CA, United States
Octavio C. Zenarruza - Buenos Aires, Argentina
COVID-19 Safety Protocols
Updated May 3, 2021 - check back for updates.
A safe and comfortable experience at the International Association of Commercial Collectors (“IACC”) 2021 Mid-Year Conference (“Event”) is a top priority for IACC as we plan for your arrival at Caesars Palace Las Vegas in July. We have prepared these COVID-19 Safety Protocols with the health, safety and enjoyment of attendees in mind. However, given the evolving nature of the vaccine rollout, as well as changing local, state and national guidelines and requirements, safety protocols will naturally be fluid. IACC reserves the right to modify or update these safety protocols at any time so that they are appropriately tailored to the state of the COVID-19 pandemic, its attendant health and safety risks, and national, state, and local requirements and guidelines, during the dates of the event.
These safety protocols may not be finalized until a few weeks prior to the event. Please check back in periodically so you are aware of the safety protocols you will be expected to follow while attending the event.
By attending IACC’s Event, you and anyone travelling with you agree to follow the safety protocols set in place by IACC and Caesars Palace Las Vegas, including those stated here and onsite at the event. IACC and Caesars Palace reserve the right to ask any attendee or guest to leave the event and hotel premises at any time in the event of a suspected COVID-19 infection, exposure or symptoms.
CITY - Vegas Smart
From the City of Las Vegas: Vegas Smart is about being mindful of your surroundings and thoughtful of others: keeping your distance, wearing mandatory face coverings, and washing your hands. After all, Las Vegas is doing everything it can to be smart so you can stay healthy and have fun. So, please, we need you to be smart as well.
HOTEL - Venue and Accommodations
Our host venue, Caesars Palace Las Vegas, a Caesars Entertainment property, released their Health and Safety Protocols, including Meetings & Events, that provides in-depth details on how they facilitate a safe, secure and healthy environment onsite for all participants, both in terms of the IACC Event and hotel room accommodations.
IACC - Event On-site COVID-19 Safety
- You may bring your own.
- Individual bottles of hand sanitizer will be provided by ACA.
- Hand sanitizer stations will be positioned throughout the meeting space.
Meals, Sessions, Expo Hall
- Meals: food and beverage service guidelines to reduce risks.
- Sessions: seating to meet local requirements. Audience microphones will not be passed around the room. We are working on technology to submit questions electronically or have microphones stationed in the rooms.
- Expo Hall: 3-foot gaps between exhibit booths and wider aisles of 12 feet and 15 feet.
PARTICIPANTS - Self-Screening and Personal Accountability Commitment
Attendees’ commitment to act responsibly with respect to their own health and the health of others at the event will be critical to the success of IACC’s Event. In that regard, IACC expects all attendees and their guests to conduct daily self-screenings and to self-monitor for COVID-19 symptoms. Please review the CDC list of symptoms before attending Event .
If you are experiencing COVID-19 symptoms or test positive for COVID-19, or are exposed to someone who has COVID-19 symptoms or tested positive for COVID-19, during IACC’s Event, we ask that you please promptly notify an IACC staff member and excuse yourself from event activities. You may want to reference the CDC Coronavirus Self Checker at that time to obtain the CDC’s guidelines on staying away from others, testing and medical attention. IACC and hotel staff will work with you to determine whether and when it may be appropriate for you to return to event activities.