2024 Annual Convention

January 17-19, 2024

Royal Palm South Beach Miami, FL

Thank you for joining us! Please take a look at the photos below for a highlight reel of the convention.


The International Association of Commercial Collectors (IACC) will hold its 2024 annual convention at the Royal Palm South Beach Miami from January 17-19, 2024. The three-day event will feature educational sessions on a variety of topics related to commercial collections as well as networking opportunities.

The IACC annual convention is a must-attend event for anyone working in the industry. The convention offers attendees the chance to learn from experts in the field, network with colleagues, and stay up-to-date on the latest trends and best practices.

The IACC annual convention is a valuable opportunity for commercial collectors to learn, grow, and network. If you are working in the collections industry, I encourage you to register for the 2024 convention today.

We will be starting the conference earlier on Wednesday, January 17, 2024. Instead of starting with the reception and opening celebration in the evening, we will be starting mid-afternoon with sessions. In exchange, we’ve built in more free time on the agenda on Thursday afternoon.

This schedule allows us to bring you the same number of timely and relevant educational sessions, but also builds in additional time for the value of building your network and having vital conversations with your peers.

Please note: This agenda is tentative and is currently planned to help guide your travel.

Click the dates below to see the agenda and to help schedule your time at the conference. You can read about the speakers by clicking here or by selecting their name in the agenda.

Wednesday, January 17

1:00 - 7:00pm

Registration Open

Great Room Pre-Function

1:30 - 1:35pm

Welcome Announcements

Great Room

1:35 - 2:35pm

Legal Update for Commercial Debt Collectors: What's New and What's Coming in 2024

Speaker: Colin Winkler – Senior Counsel ACA International

Great Room


Navigating International Waters

Speakers: Jasim Darwish – Managing Director Epic Credit Recoveries

Bill Mann – Partner/CFO Joseph, Mann & Creed

Kornel Tinguely – CEO Creditreform Romandie GNT SA

Ayse Burcu Arslan Demirtas – General Manager ARS Consultancy

Great Room

3:35 - 3:45pm

Afternoon Beverage Break

Great Room

3:45 - 4:45pm

Roulette Wheel of Compliance

Speaker: Don Mausar – Partner at Weltman, Weinberg & Reis Co L.P.A.

Great Room

5:00 - 5:30pm

International Reception

South Shore

5:30 - 6:00pm

First Timers Reception

Florida Cookery Mezzanine

6:00 - 8:00pm

President's Welcome Celebration

Great Room

8:00 - 10:00pm

Hospitality Suite

Mezzanine Deck Pooldeck

7:00am - 12:00pm

Registration Open

Great Room Pre-Function

7:30 - 8:30am

Emerging Leaders Coffee Connection

Great Room

7:30 - 8:30am

International Member Coffee Connection

South Shore

7:30 - 8:30am

Continental Breakfast

Great Room

8:30 - 9:30am

Succession Planning and Strategic Mentoring

Speakers: Gary Tier – President & Publisher of The Forwarders List of Attorneys
Patrick Kilburn – Attorney at Lloyd & McDaniel P.L.C.
Brinen LeFevre – Marketing Manager & Recovery Specialist at Kearns, Brinen & Monaghan, Inc.
Joe Batie – Chief Commercial Officer at Caine & Weiner
Steve Markoff – Partner at Teller, Levit & Silvertrust P.C.

Great Room

9:30 - 9:45am

Sponsor Minutes

9:45 - 10:30am

IACC Annual Business Meeting & Awards

Great Room

10:30 - 10:45am

Morning Beverage Break

Great Room

10:45 - 11:45am

Keynote: AI...Be a Friend of Be Afraid

Speaker: Tom Morrison

Great Room

12:30pm - 2:30pm

Lunch Special Event: Nikki Beach Restaurant and Beach Club

Part of what makes South Beach so spectacular is access to the beach and oceanfront. Join us for an outdoor lunch at the popular Nikki Beach Restaurant and Beach Club. A sumptuous menu served in a beach inspired setting provides everyone the opportunity to eat, network, and enjoy the
fresh Miami air. 

Nikki Beach Miami Beach enforces an upscale beach chic dress code. Shoes, shirts, and/or cover ups are required for patrons in the restaurant and bar areas. Nikki Beach management reserves the right to refuse entry to guests. Those who do not follow the direction of management and its policies may be asked to leave the venue. Please be advised that we do not allow the following: offensive clothing, athletic apparel, hoodies, sweatpants, slips, cargo shorts, or undershirts.


Offsite at
Nikki Beach:
1 Ocean Drive
Miami, FL 33139


On your own for additional networking

8:30 - 9:30am

Continental Breakfast

Great Room

9:30 - 10:30am

Update from the CFPB on Collection Industry Oversight

Speaker: Ghandi Eswaramoorthy – Senior Program Manager at Consumer Financial Protection Bureau 

Great Room

10:30 - 10:45am

Morning Beverage Break

Great Room

10:45 - 11:45am

Hot Topics in Commercial Collections

Moderators: Valerie Ingold – Managing Director at Commercial Collection Corp of NY
Randy Frazee – President at BARR Credit Services

Great Room



Room Reservations

The convention room rate has ended. Rooms are still available but at the hotel’s going rate. 

Book your room now!
Royal Palm South Beach Miami
1545 Collins Avenue
Miami Beach, FL 33139

Check-In Time: 4:00 p.m.
Check-Out Time: 11:00 a.m.

What are the Registration Fees?

Member Registration – $870

Additional Member Registration – $840

Non-Member Registration – $1610

The President’s Opening Celebration, two continental breakfasts, two beverage breaks, and the Special Event Lunch at Nikki Beach are included in your registration fee.

Registration and Cancellation

By registering for and/or attending an International Association of Commercial Collectors, Inc. (“IACC”) event in any capacity, you acknowledge that you have read, understand and agree to IACC’s policies listed on this page.

Additionally, you are authorizing IACC to use your image in any promotional or informational material produced by or on behalf of IACC. This includes, without limitation, video, audio and photographs which may be distributed in Scope, on the IACC website, event recap videos, future event promotions, photo libraries, social media, and email.

If you decide to cancel after registration, a full refund minus a $75 processing fee will be provided for cancellations received by IACC in writing no later than December 6, 2023. No refunds will be granted for cancellations received by IACC on or after December 7, 2023. Registrations may not be transferred to another individual unless approved by IACC. No refunds will be given for no-shows.

IACC reserves the right to cancel any meeting.

Assumption of Risk and Waiver of Liability

By registering for and/or attending this event, you hereby acknowledge and agree that International Association of Commercial Collectors, Inc. (“IACC”) is not responsible for any injury, claim, liability or other cause of action of any kind based upon or resulting from your participation in this event. You assume all risk and accept sole responsibility for any injury (including, but not limited to, personal injury, disability, and death), illness, damage, loss, claim, liability, or expense, of any kind (“Claims”), that you may experience or incur in connection with attending this event. You hereby release, covenant not to sue, discharge, and hold harmless IACC and its officers, directors, managers, employees, agents, affiliates, shareholders, members, successors, and assigns (collectively, the “Released Parties”), of and from any such Claims, including all liabilities, claims, actions, damages, costs, or expenses of any kind arising out of or relating thereto.

Specifically related to the COVID-19 pandemic, you (a) acknowledge the contagious nature of COVID-19 and voluntarily assume the risk that you may be exposed to or infected by COVID-19 and that such exposure or infection may result in personal injury, illness, permanent disability, and death, (b) voluntarily agree to assume all of the foregoing risks and accept sole responsibility for any Claims that you may experience or incur, and (c) hereby release, covenant not to sue, discharge, and hold harmless the Released Parties from Claims of any kind arising out of or relating thereto.

In addition to all other policies relating to your attendance at an IACC event, you agree to comply with all COVID-19-related safety procedures that may be implemented by IACC or the Royal Palm (“Hotel”), or that may be required by law or recommended by public health agency, in order to protect as much as possible, the health and safety of all event attendees.

Reservation Information-Sharing

IACC may provide personal registrant information, including the names, addresses, phone numbers and/or e-mail addresses of attendees and their guests, to Hotel and IACC may receive personal guest reservation details from Hotel for the limited purposes of event-related meeting planning and contract fulfilment. Your registration information will be shared with exhibitors and sponsors of the event as noted when you register. IACC may also contact you regarding your event participation or Hotel stay based on registration and reservation information received. You agree to receive communications from IACC, which may include marketing and promotional emails regarding IACC’s products and services. You can change your preferences at any time.

Visit the Hotel website for their full privacy policy.

A safe and comfortable experience at the International Association of Commercial Collectors, Inc. (“IACC”) 2024 Annual Convention (“Event”) is a top priority for IACC as we plan for your arrival in Miami Beach. The venue we are using is the Royal Palm (“Hotel”). We have prepared these COVID-19 Safety Protocols with the health, safety and enjoyment of attendees in mind.

These safety protocols are based on local, state and federal recommendations and mandates. However, given the evolving nature of the pandemic and changing local, state and national guidelines and requirements, safety protocols will naturally be fluid. IACC reserves the right to modify or update these safety protocols at any time so that they are appropriately tailored to the state of the COVID-19 pandemic, its attendant health and safety risks, and national, state, and local requirements and guidelines, during the dates of the event.

Please check back periodically so you are aware of the safety protocols you will be expected to follow while attending the event.

By registering for and/or attending the Event, you and anyone travelling with you agree to follow the safety protocols set in place by IACC, the Hotel, the City of Miami Beach, State of Florida and the CDC, including those stated herein and onsite at the event. IACC and Hotel reserve the right to ask any attendee or guest to leave the event and/or Hotel premises at any time in the event of a suspected COVID-19 infection, exposure or symptoms.



• Mask protocol will follow Florida Department of Public Health and CDC guidance.

• Please bring your own masks if you elect to wear one. IACC will have disposable masks available if you need them.

Self-Screening and Personal Accountability Commitment

Attendees’ commitment to act responsibly with respect to their own health and the health of others at the Event will be critical to the success of the Event. In that regard, IACC expects all attendees and their guests to conduct daily self-screenings and to self-monitor for COVID-19 symptoms. Please review the CDC list of symptoms and CDC Quarantine & Isolation protocols before attending the Event.

If you are experiencing COVID-19 symptoms or test positive for COVID-19, or are exposed to someone who has COVID-19 symptoms or tested positive for COVID-19, during the Event, we ask that you please promptly notify an IACC staff member and excuse yourself from event activities. You may want to reference the CDC COVID-19 Testing: What You Need to Know article to obtain the CDC’s guidelines on staying away from others, testing and medical attention. IACC and Venues staff will work with you to determine whether and when it may be appropriate for you to return to event activities.

2024 Attendees

*Current as of 01/08/2024

Carel Alberts – BVCM

Ayman Al Wadi – AW Holding GCC-MENA

Nicole Anderson – Millenium Collections Corporation

Mat Arnal – Proof Technology

Octavio Aronis – Aronis Law Office

Ayse Arslan Demirtas – ARS Consultancy

Kurtis Baese – JST

Joe Batie – Caine & Weiner

Ravi Batta – Rosenfeld Stein Batta, P.A.

Laura Bohling – JST

Wanda Borges – Borges & Associates, LLLC

Rick Borosky – Asset Compliant Solutions

Erick Bzovi – HealPay

Trey Cefalu – C2C Resources, Inc

Dov Charness – Charness Charness & Charness

Thomas Claybaugh – Mountain States Commercial Credit Management

Brian Cloud – Cloud & Willis, LLC

Greg Cohen – Caine & Weiner

Matt Cohen – Caine & Weiner

Brad Council – Slovin & Associates Co, LPA

Jassim Darwish – Epic Credit Recoveries

Peter Dubowsky – Dubowsky Law Office, Chtd

Kara Eisen – Lichtman Eisen Partners, Ltd

Marc Ellison – Totz Ellison & Totz, P.C.

Ghandi Eswaramoorthy – Consumer Financial Protection Bureau

Erwin Falkner – Agree2Act Ltd

Eric Faso – Asset Compliant Solutions

Bernard Fernandes – A.V. Knowles & Co Ltd

Scott Foeller – Hodges, Avrutis & Foeller P.A.

Randy Frazee – BARR Credit Services, Inc

Rodolfo Gaba – Gaba Law

David Gamache – Gamache & Myers, P.C.

Michelle Garcia Gilbert – Gilbert Garcia Group, P.A.

Matt Garcia – Barnett & Garcia, PLLC

Victor Garcia – Garcia Legal PA

Kinsey Gartner – Proof Technology

Jerzy Gawel – Gostynski & Partners

Tracy Gokhool – Charness Charness & Charness

Warren Gottlieb – Gottlieb Ostrager LLP

Todd Gurstel – Gurstel Law Firm, P.C.

Jim Halfens – Hakort International BV

Theodore Hamilton – Wetherington Hamilton, P.A.

Thomas Hamilton – American Lawyers Quarterly

Nancy Hamilton – American Lawyers Quarterly

Valerie Ingold – Commercial Collection Corporation

Brandon James – Tucker, Albin & Associates

Matthew Jameson – Jameson & Dunagan, P.C.

Christopher Jameson – Jameson & Dunagan, P.C.

Chyna Kelly – Euler Hermes North America Insurance Company

Alper Kesriklioglu – Antroya Debt Collection

Patrick Kilburn – Lloyd & McDaniel, P.L.C.

Mark Kirkorsky – Mark A. Kirkorsky P.C.

Jason Kirkorsky – Mark A. Kirkorsky P.C.

Shawna Kohland – SCJ Commercial Financial Services

Seema Kumar – MNS Credit Management Group (P) Ltd

Phil Lattanzio – Commercial Law League of America

Brinen LeFevre – Kearns Brinen & Monaghan

Joyce LeFevre – Kearns Brinen & Monaghan

Mark LeFevre – Kearns Brinen & Monaghan

Peter Libaers – Collection Attorneys Europe

Graham Liccardi – Teller, Levit & Silvertrust

Michelle Lindsay – ABC-Amega, Inc

Walter Lockhart – STA Credit Corp DBA STA International

Carmen MacGregor – United Field Chase

Bill Mann – Joseph, Mann & Creed

Ralph Marcadis – Marcadis Singer PA

Steve Markoff – Teller, Levit & Silvertrust

Humberto Matz – Creditors Adjustment Bureau

Donald Mausar – Weltman, Weinberg & Reis Co, LPA

Jim McConville – Radius Global Solutions LLC

Lee Mendelson – Mendelson Schwarz APLC

Stephanie Menor – United Field Chase

Tom Morrison – Keynote Speaker

Chris Moss – SCJ Commercial Financial Services

Douglas Muller – Ross, Stuart & Dawson, Inc

John Muller – Muller, Muller, Richmond & Harms, Myers P.C.

Christopher Nixon – American Lawyers Quarterly

Kevin O’Brien – Franklin & O’Brien Legal Services

Jillian Ollivierre – A.V. Knowles & Co Ltd

Matt Osgood – Altus Receivables Management

Eric Ostrager – Gottlieb Ostrager LLP

Bill Peterson – Miller Cohen Peterson Young

Robert Pinchuck – The Columbia Law List

Emanuela Pitzianti – Agree2Act Ltd

Amy Pona – Gurstel Law Firm, P.C.

Kevin Posen – Teller, Levit & Silvertrust

Walter Ragan – Ragan & Ragan, P.C.

Jeffrey Ramsey – Lloyd & McDaniel, PLC

Melissa Richards – CST Co

Rebecca Robitaille – Franklin & O’Brien Legal Services

Jonathan Rose – Millenium Collections Corporation

Alex Rosen – American Financial Managment, Inc

Pete Roth – CST Co

Jeff Rubin – Talianoff Rubin & Rubin, P.A.

Neil Sander – Sander Law, LLC

Robert Saxon – Meyers, Saxon & Cole

Gary Schafkopf – Weisberg Law

Bruce Schiller – Yates & Schiller, P.A.

Mark Sheriff – Thomas & Thomas Attorneys

Annil Singh – A.V. Knowles & Co Ltd

Stephen Smith – Kearns Brinen & Monaghan

Michael Sonnhalter – General Bar Legal Network

Daniel Spilotro – Spilotro Law Group LLC

Steven Sprechman – Sprechman & Fisher, P.A.

Cary Sternback – Heitner & Breitstein, P.C.

Ronald Stiegel – Euler Hermes Collections North America

Michael Stillman – Stillman Law Office

Kevin String – Kevin L. String Co LPA

Donald Sullivan – CRF Solutions

Donna Sweet – CRF Solutions

Steven Taitz – Taroff & Taitz LLP

Tony Terry – CRF Solutions

Elizabeth (Liz) Terry – National Creditors Bar Association

Robert Tharnish – ABC-Amega, Inc

Ernest Thomas – Thomas & Thomas Attorneys

Bill Thrush – Friedman, Framme & Thrush

Gary Tier – The Forwarders List of Attorneys

Kornel Tinguely – Creditreform Romandie GNT SA

Michael Tobia – Gottlieb Ostrager LLP

Jon Totz – Totz Ellison & Totz, P.C.

Didier van Wordragen – ACCS International B.V.

Lee VandenHeuvel – Ross, Stuart & Dawson, Inc

Frank Vecchio – Commercial Collection Corporation

Ben Vinci – Vinci Law Office

Matthew Weisberg – Weisberg Law

Jason Wetenhall – Tucker, Albin & Associates

David Williams – Williams & Fudge

Colin Winkler – ACA International

Matthew Wright – Wright Law Group PLLC

Julie Yates – Yates & Schiller, P.A.

Norbert van der Zalm – BVCM

IACC Staff:

Ashley Driste – Event Planner

Vanessa Feilan – Account Coordinator

Jessica Hartmann – Executive Director

If you are interested in becoming a sponsor of the 2024 Annual Convention, please download our Sponsorship Prospectus and return it to iacc@commercialcollector.com

Thank You to our 2024 Diamond Sponsors