January 17-19, 2024
Royal Palm South Beach Miami, FL
Thank you for joining us! Please take a look at the photos below for a highlight reel of the convention.
The International Association of Commercial Collectors (IACC) will hold its 2024 annual convention at the Royal Palm South Beach Miami from January 17-19, 2024. The three-day event will feature educational sessions on a variety of topics related to commercial collections as well as networking opportunities.
The IACC annual convention is a must-attend event for anyone working in the industry. The convention offers attendees the chance to learn from experts in the field, network with colleagues, and stay up-to-date on the latest trends and best practices.
The IACC annual convention is a valuable opportunity for commercial collectors to learn, grow, and network. If you are working in the collections industry, I encourage you to register for the 2024 convention today.
We will be starting the conference earlier on Wednesday, January 17, 2024. Instead of starting with the reception and opening celebration in the evening, we will be starting mid-afternoon with sessions. In exchange, we’ve built in more free time on the agenda on Thursday afternoon.
This schedule allows us to bring you the same number of timely and relevant educational sessions, but also builds in additional time for the value of building your network and having vital conversations with your peers.
Please note: This agenda is tentative and is currently planned to help guide your travel.
Click the dates below to see the agenda and to help schedule your time at the conference. You can read about the speakers by clicking here or by selecting their name in the agenda.
Wednesday, January 17
1:00 - 7:00pm
Registration Open
Great Room Pre-Function
1:30 - 1:35pm
Welcome Announcements
Great Room
1:35 - 2:35pm
Legal Update for Commercial Debt Collectors: What's New and What's Coming in 2024
Speaker: Colin Winkler – Senior Counsel ACA International
Great Room
2:35-3:35pm
Navigating International Waters
Speakers: Jasim Darwish – Managing Director Epic Credit Recoveries
Bill Mann – Partner/CFO Joseph, Mann & Creed
Kornel Tinguely – CEO Creditreform Romandie GNT SA
Ayse Burcu Arslan Demirtas – General Manager ARS Consultancy
Great Room
3:35 - 3:45pm
Afternoon Beverage Break
Great Room
3:45 - 4:45pm
Roulette Wheel of Compliance
Speaker: Don Mausar – Partner at Weltman, Weinberg & Reis Co L.P.A.
Great Room
5:00 - 5:30pm
International Reception
South Shore
5:30 - 6:00pm
First Timers Reception
Florida Cookery Mezzanine
6:00 - 8:00pm
President's Welcome Celebration
Great Room
8:00 - 10:00pm
Hospitality Suite
Mezzanine Deck Pooldeck
Thursday, January 18
7:00am - 12:00pm
Registration Open
Great Room Pre-Function
7:30 - 8:30am
Emerging Leaders Coffee Connection
Great Room
7:30 - 8:30am
International Member Coffee Connection
South Shore
7:30 - 8:30am
Continental Breakfast
Great Room
8:30 - 9:30am
Succession Planning and Strategic Mentoring
Speakers: Gary Tier – President & Publisher of The Forwarders List of Attorneys
Patrick Kilburn – Attorney at Lloyd & McDaniel P.L.C.
Brinen LeFevre – Marketing Manager & Recovery Specialist at Kearns, Brinen & Monaghan, Inc.
Joe Batie – Chief Commercial Officer at Caine & Weiner
Steve Markoff – Partner at Teller, Levit & Silvertrust P.C.
Great Room
9:30 - 9:45am
Sponsor Minutes
9:45 - 10:30am
IACC Annual Business Meeting & Awards
Great Room
10:30 - 10:45am
Morning Beverage Break
Great Room
10:45 - 11:45am
Keynote: AI...Be a Friend of Be Afraid
Speaker: Tom Morrison
Great Room
12:30pm - 2:30pm
Lunch Special Event: Nikki Beach Restaurant and Beach Club
Part of what makes South Beach so spectacular is access to the beach and oceanfront. Join us for an outdoor lunch at the popular Nikki Beach Restaurant and Beach Club. A sumptuous menu served in a beach inspired setting provides everyone the opportunity to eat, network, and enjoy the
fresh Miami air.
Nikki Beach Miami Beach enforces an upscale beach chic dress code. Shoes, shirts, and/or cover ups are required for patrons in the restaurant and bar areas. Nikki Beach management reserves the right to refuse entry to guests. Those who do not follow the direction of management and its policies may be asked to leave the venue. Please be advised that we do not allow the following: offensive clothing, athletic apparel, hoodies, sweatpants, slips, cargo shorts, or undershirts.
Offsite at
Nikki Beach:
1 Ocean Drive
Miami, FL 33139
Evening
On your own for additional networking
Friday, January 19
8:30 - 9:30am
Continental Breakfast
Great Room
9:30 - 10:30am
Update from the CFPB on Collection Industry Oversight
Speaker: Ghandi Eswaramoorthy – Senior Program Manager at Consumer Financial Protection Bureau
Great Room
10:30 - 10:45am
Morning Beverage Break
Great Room
10:45 - 11:45am
Hot Topics in Commercial Collections
Moderators: Valerie Ingold – Managing Director at Commercial Collection Corp of NY
Randy Frazee – President at BARR Credit Services
Great Room
11:45am
Adjourn
Room Reservations
The convention room rate has ended. Rooms are still available but at the hotel’s going rate.
Book your room now!
Royal Palm South Beach Miami
1545 Collins Avenue
Miami Beach, FL 33139
Check-In Time: 4:00 p.m.
Check-Out Time: 11:00 a.m.
What are the Registration Fees?
Member Registration – $870
Additional Member Registration – $840
Non-Member Registration – $1610
The President’s Opening Celebration, two continental breakfasts, two beverage breaks, and the Special Event Lunch at Nikki Beach are included in your registration fee.
What are the Event Registration and Cancellation Policies?
Registration and Cancellation
By registering for and/or attending an International Association of Commercial Collectors, Inc. (“IACC”) event in any capacity, you acknowledge that you have read, understand and agree to IACC’s policies listed on this page.
Additionally, you are authorizing IACC to use your image in any promotional or informational material produced by or on behalf of IACC. This includes, without limitation, video, audio and photographs which may be distributed in Scope, on the IACC website, event recap videos, future event promotions, photo libraries, social media, and email.
If you decide to cancel after registration, a full refund minus a $75 processing fee will be provided for cancellations received by IACC in writing no later than December 6, 2023. No refunds will be granted for cancellations received by IACC on or after December 7, 2023. Registrations may not be transferred to another individual unless approved by IACC. No refunds will be given for no-shows.
IACC reserves the right to cancel any meeting.
Assumption of Risk and Waiver of Liability
By registering for and/or attending this event, you hereby acknowledge and agree that International Association of Commercial Collectors, Inc. (“IACC”) is not responsible for any injury, claim, liability or other cause of action of any kind based upon or resulting from your participation in this event. You assume all risk and accept sole responsibility for any injury (including, but not limited to, personal injury, disability, and death), illness, damage, loss, claim, liability, or expense, of any kind (“Claims”), that you may experience or incur in connection with attending this event. You hereby release, covenant not to sue, discharge, and hold harmless IACC and its officers, directors, managers, employees, agents, affiliates, shareholders, members, successors, and assigns (collectively, the “Released Parties”), of and from any such Claims, including all liabilities, claims, actions, damages, costs, or expenses of any kind arising out of or relating thereto.
Specifically related to the COVID-19 pandemic, you (a) acknowledge the contagious nature of COVID-19 and voluntarily assume the risk that you may be exposed to or infected by COVID-19 and that such exposure or infection may result in personal injury, illness, permanent disability, and death, (b) voluntarily agree to assume all of the foregoing risks and accept sole responsibility for any Claims that you may experience or incur, and (c) hereby release, covenant not to sue, discharge, and hold harmless the Released Parties from Claims of any kind arising out of or relating thereto.
In addition to all other policies relating to your attendance at an IACC event, you agree to comply with all COVID-19-related safety procedures that may be implemented by IACC or the Royal Palm (“Hotel”), or that may be required by law or recommended by public health agency, in order to protect as much as possible, the health and safety of all event attendees.
Reservation Information-Sharing
IACC may provide personal registrant information, including the names, addresses, phone numbers and/or e-mail addresses of attendees and their guests, to Hotel and IACC may receive personal guest reservation details from Hotel for the limited purposes of event-related meeting planning and contract fulfilment. Your registration information will be shared with exhibitors and sponsors of the event as noted when you register. IACC may also contact you regarding your event participation or Hotel stay based on registration and reservation information received. You agree to receive communications from IACC, which may include marketing and promotional emails regarding IACC’s products and services. You can change your preferences at any time.
What are the COVID-19 policies?
A safe and comfortable experience at the International Association of Commercial Collectors, Inc. (“IACC”) 2024 Annual Convention (“Event”) is a top priority for IACC as we plan for your arrival in Miami Beach. The venue we are using is the Royal Palm (“Hotel”). We have prepared these COVID-19 Safety Protocols with the health, safety and enjoyment of attendees in mind.
These safety protocols are based on local, state and federal recommendations and mandates. However, given the evolving nature of the pandemic and changing local, state and national guidelines and requirements, safety protocols will naturally be fluid. IACC reserves the right to modify or update these safety protocols at any time so that they are appropriately tailored to the state of the COVID-19 pandemic, its attendant health and safety risks, and national, state, and local requirements and guidelines, during the dates of the event.
Please check back periodically so you are aware of the safety protocols you will be expected to follow while attending the event.
By registering for and/or attending the Event, you and anyone travelling with you agree to follow the safety protocols set in place by IACC, the Hotel, the City of Miami Beach, State of Florida and the CDC, including those stated herein and onsite at the event. IACC and Hotel reserve the right to ask any attendee or guest to leave the event and/or Hotel premises at any time in the event of a suspected COVID-19 infection, exposure or symptoms.
ONSITE
Masks
• Mask protocol will follow Florida Department of Public Health and CDC guidance.
• Please bring your own masks if you elect to wear one. IACC will have disposable masks available if you need them.
Self-Screening and Personal Accountability Commitment
Attendees’ commitment to act responsibly with respect to their own health and the health of others at the Event will be critical to the success of the Event. In that regard, IACC expects all attendees and their guests to conduct daily self-screenings and to self-monitor for COVID-19 symptoms. Please review the CDC list of symptoms and CDC Quarantine & Isolation protocols before attending the Event.
If you are experiencing COVID-19 symptoms or test positive for COVID-19, or are exposed to someone who has COVID-19 symptoms or tested positive for COVID-19, during the Event, we ask that you please promptly notify an IACC staff member and excuse yourself from event activities. You may want to reference the CDC COVID-19 Testing: What You Need to Know article to obtain the CDC’s guidelines on staying away from others, testing and medical attention. IACC and Venues staff will work with you to determine whether and when it may be appropriate for you to return to event activities.
2024 Attendees
Carel Alberts – BVCM
Ayman Al Wadi – AW Holding GCC-MENA
Nicole Anderson – Millenium Collections Corporation
Mat Arnal – Proof Technology
Octavio Aronis – Aronis Law Office
Ayse Arslan Demirtas – ARS Consultancy
Kurtis Baese – JST
Joe Batie – Caine & Weiner
Ravi Batta – Rosenfeld Stein Batta, P.A.
Laura Bohling – JST
Wanda Borges – Borges & Associates, LLLC
Rick Borosky – Asset Compliant Solutions
Erick Bzovi – HealPay
Trey Cefalu – C2C Resources, Inc
Dov Charness – Charness Charness & Charness
Thomas Claybaugh – Mountain States Commercial Credit Management
Brian Cloud – Cloud & Willis, LLC
Greg Cohen – Caine & Weiner
Matt Cohen – Caine & Weiner
Brad Council – Slovin & Associates Co, LPA
Jassim Darwish – Epic Credit Recoveries
Peter Dubowsky – Dubowsky Law Office, Chtd
Kara Eisen – Lichtman Eisen Partners, Ltd
Marc Ellison – Totz Ellison & Totz, P.C.
Ghandi Eswaramoorthy – Consumer Financial Protection Bureau
Erwin Falkner – Agree2Act Ltd
Eric Faso – Asset Compliant Solutions
Bernard Fernandes – A.V. Knowles & Co Ltd
Scott Foeller – Hodges, Avrutis & Foeller P.A.
Randy Frazee – BARR Credit Services, Inc
Rodolfo Gaba – Gaba Law
David Gamache – Gamache & Myers, P.C.
Michelle Garcia Gilbert – Gilbert Garcia Group, P.A.
Matt Garcia – Barnett & Garcia, PLLC
Victor Garcia – Garcia Legal PA
Kinsey Gartner – Proof Technology
Jerzy Gawel – Gostynski & Partners
Tracy Gokhool – Charness Charness & Charness
Warren Gottlieb – Gottlieb Ostrager LLP
Todd Gurstel – Gurstel Law Firm, P.C.
Jim Halfens – Hakort International BV
Theodore Hamilton – Wetherington Hamilton, P.A.
Thomas Hamilton – American Lawyers Quarterly
Nancy Hamilton – American Lawyers Quarterly
Valerie Ingold – Commercial Collection Corporation
Brandon James – Tucker, Albin & Associates
Matthew Jameson – Jameson & Dunagan, P.C.
Christopher Jameson – Jameson & Dunagan, P.C.
Chyna Kelly – Euler Hermes North America Insurance Company
Alper Kesriklioglu – Antroya Debt Collection
Patrick Kilburn – Lloyd & McDaniel, P.L.C.
Mark Kirkorsky – Mark A. Kirkorsky P.C.
Jason Kirkorsky – Mark A. Kirkorsky P.C.
Shawna Kohland – SCJ Commercial Financial Services
Seema Kumar – MNS Credit Management Group (P) Ltd
Phil Lattanzio – Commercial Law League of America
Brinen LeFevre – Kearns Brinen & Monaghan
Joyce LeFevre – Kearns Brinen & Monaghan
Mark LeFevre – Kearns Brinen & Monaghan
Peter Libaers – Collection Attorneys Europe
Graham Liccardi – Teller, Levit & Silvertrust
Michelle Lindsay – ABC-Amega, Inc
Walter Lockhart – STA Credit Corp DBA STA International
Carmen MacGregor – United Field Chase
Bill Mann – Joseph, Mann & Creed
Ralph Marcadis – Marcadis Singer PA
Steve Markoff – Teller, Levit & Silvertrust
Humberto Matz – Creditors Adjustment Bureau
Donald Mausar – Weltman, Weinberg & Reis Co, LPA
Jim McConville – Radius Global Solutions LLC
Lee Mendelson – Mendelson Schwarz APLC
Stephanie Menor – United Field Chase
Tom Morrison – Keynote Speaker
Chris Moss – SCJ Commercial Financial Services
Douglas Muller – Ross, Stuart & Dawson, Inc
John Muller – Muller, Muller, Richmond & Harms, Myers P.C.
Christopher Nixon – American Lawyers Quarterly
Kevin O’Brien – Franklin & O’Brien Legal Services
Jillian Ollivierre – A.V. Knowles & Co Ltd
Matt Osgood – Altus Receivables Management
Eric Ostrager – Gottlieb Ostrager LLP
Bill Peterson – Miller Cohen Peterson Young
Robert Pinchuck – The Columbia Law List
Emanuela Pitzianti – Agree2Act Ltd
Amy Pona – Gurstel Law Firm, P.C.
Kevin Posen – Teller, Levit & Silvertrust
Walter Ragan – Ragan & Ragan, P.C.
Jeffrey Ramsey – Lloyd & McDaniel, PLC
Melissa Richards – CST Co
Rebecca Robitaille – Franklin & O’Brien Legal Services
Jonathan Rose – Millenium Collections Corporation
Alex Rosen – American Financial Managment, Inc
Pete Roth – CST Co
Jeff Rubin – Talianoff Rubin & Rubin, P.A.
Neil Sander – Sander Law, LLC
Robert Saxon – Meyers, Saxon & Cole
Gary Schafkopf – Weisberg Law
Bruce Schiller – Yates & Schiller, P.A.
Mark Sheriff – Thomas & Thomas Attorneys
Annil Singh – A.V. Knowles & Co Ltd
Stephen Smith – Kearns Brinen & Monaghan
Michael Sonnhalter – General Bar Legal Network
Daniel Spilotro – Spilotro Law Group LLC
Steven Sprechman – Sprechman & Fisher, P.A.
Cary Sternback – Heitner & Breitstein, P.C.
Ronald Stiegel – Euler Hermes Collections North America
Michael Stillman – Stillman Law Office
Kevin String – Kevin L. String Co LPA
Donald Sullivan – CRF Solutions
Donna Sweet – CRF Solutions
Steven Taitz – Taroff & Taitz LLP
Tony Terry – CRF Solutions
Elizabeth (Liz) Terry – National Creditors Bar Association
Robert Tharnish – ABC-Amega, Inc
Ernest Thomas – Thomas & Thomas Attorneys
Bill Thrush – Friedman, Framme & Thrush
Gary Tier – The Forwarders List of Attorneys
Kornel Tinguely – Creditreform Romandie GNT SA
Michael Tobia – Gottlieb Ostrager LLP
Jon Totz – Totz Ellison & Totz, P.C.
Didier van Wordragen – ACCS International B.V.
Lee VandenHeuvel – Ross, Stuart & Dawson, Inc
Frank Vecchio – Commercial Collection Corporation
Ben Vinci – Vinci Law Office
Matthew Weisberg – Weisberg Law
Jason Wetenhall – Tucker, Albin & Associates
David Williams – Williams & Fudge
Colin Winkler – ACA International
Matthew Wright – Wright Law Group PLLC
Julie Yates – Yates & Schiller, P.A.
Norbert van der Zalm – BVCM
IACC Staff:
Ashley Driste – Event Planner
Vanessa Feilan – Account Coordinator
Jessica Hartmann – Executive Director
If you are interested in becoming a sponsor of the 2024 Annual Convention, please download our Sponsorship Prospectus and return it to iacc@commercialcollector.com
Thank You to our 2024 Diamond Sponsors
